Did you know that 9 out of 10 future residents will call before visiting your community and that the average telephone prospect is 4 times more likely to rent an apartment than a walk-in prospect?

Your Solution: A Training Shop!

Real-Time Training Shops: Elevating Leasing Agent Excellence

In today’s competitive property management landscape, leasing agents play a pivotal role in securing new tenants and maintaining high occupancy rates. At LeasingTemps, our innovative Training Shops empower your leasing team to excel through real-time, personalized feedback and guidance.

What Are Training Shops?
Training Shops simulate the leasing process through consultative phone calls led by an experienced trainer. Acting as a prospective renter, the trainer assesses your leasing agent’s performance, from building rapport to closing the deal. At the end of the call, the trainer reveals their identity and provides immediate, actionable feedback tailored to your company’s unique goals.

Why Real-Time Feedback Matters
Traditional mystery shop reports often arrive too late to drive meaningful change. By the time feedback is delivered, leasing agents may forget the specifics or challenge the report’s accuracy. Training Shops solve this problem by delivering constructive insights in the moment, helping agents:

• Address areas for improvement immediately.
• Reinforce successful techniques while they’re fresh.
• Gain clarity on expectations and conversational outcomes.

Enhancing Long-Term Performance
Our commitment doesn’t end with the call. To ensure sustained growth, we offer:

• Follow-Up Sessions: Ongoing coaching to track progress and refine skills.
• Recorded Calls: Upon request, training calls can be recorded for additional review and team workshops.

With Training Shops, you’re not just evaluating performance—you’re building a foundation for leasing excellence.

New Hire Leasing Agent Workshop: Setting the Foundation for Success

Offered in-person or virtually

Our New Hire Leasing Agent Workshop is designed to equip new team members with the essential skills, knowledge, and confidence to thrive in the fast-paced world of property management. This interactive, hands-on training program focuses on building a solid foundation in leasing practices while fostering exceptional customer service and sales techniques.

Workshop Highlights:

• Industry Basics: Understanding property management operations and the role of a leasing agent.
• Leasing Fundamentals: Training on the leasing lifecycle, from prospecting to closing the deal.
• Customer Service Excellence: Techniques to create a memorable and positive experience for potential tenants.
• Effective Communication: Developing rapport, handling objections, and addressing tenant concerns.
• Property Showcasing: Tips for giving dynamic property tours that leave a lasting impression.
• Fair Housing Compliance: Ensuring legal and ethical standards are met during all interactions.

Who Should Attend:
This workshop is ideal for newly hired leasing agents or those transitioning into the property management industry. It’s also a great refresher for team members looking to refine their skills and boost their confidence.

Outcomes:
By the end of this workshop, participants will:

• Feel confident in engaging with prospects and closing leases.
• Understand how to deliver exceptional service aligned with company goals.
• Be equipped with actionable strategies to contribute to their property’s leasing success.

Let’s Discuss Your Needs—Request Pricing Now!

Leasing Agent Training: From Fundamentals to Mastery

Flexible Online Learning: 1-2 Hour Zoom Sessions for Your Team"

Introduction to Leasing: Building a Strong Foundation
Start your journey with a solid understanding of the leasing process. This course covers the essentials every leasing agent needs: effective communication, sales basics, and how to guide prospects through the leasing cycle.

Why It’s Valuable: Ideal for new leasing agents or those new to the industry. By mastering the basics, you’ll be prepared to confidently engage with prospects and begin closing deals.

Advanced Leasing: Turning Knowledge into Expertise
Take your leasing skills to the next level with advanced techniques for handling complex situations and optimizing conversions. This course focuses on personalized sales strategies that will allow you to close more leases and manage difficult prospects effectively.

Why It’s Valuable: For agents looking to grow beyond the basics, this course provides practical strategies to close deals faster and more effectively, enhancing your ability to adapt to any situation.

Leasing in a Virtual World: Navigating the Digital Landscape
Learn how to seamlessly integrate technology into your leasing process. This course covers virtual tours, online leasing platforms, and effective digital communication techniques to engage prospects and secure leases remotely.

Why It’s Valuable: In today’s digital-first environment, agents who can master virtual leasing will stand out. This course empowers you to maintain a personal connection with prospects while leveraging the latest technology.

Overcoming Objections: Turning Resistance into Opportunity
Learn proven strategies to confidently address common objections from prospective renters. This course provides tools to not only overcome resistance but to transform objections into opportunities to close deals.

Why It’s Valuable: Dealing with objections is a key skill for any leasing agent. This course will help you turn “no” into “yes” by teaching you how to handle and overcome even the toughest situations with confidence.

Follow-Up Mastery: Going the Extra Mile to Seal the Deal
Master the art of follow-up with prospects and residents. Timely and thoughtful follow-up is crucial to building relationships and increasing conversions. Learn techniques that ensure you stay top-of-mind and move prospects through the leasing process efficiently.

Why It’s Valuable: Effective follow-up is often the difference between a lost lead and a signed lease. This course ensures that you have the tools to nurture relationships and increase lease conversions.

Closing with Confidence: Sealing the Deal
This course is designed to help leasing agents close with confidence. You’ll learn effective closing strategies, how to handle last-minute objections, and how to ensure a smooth transition for new residents.

Why It’s Valuable: Closing is the ultimate test of a leasing agent’s skill. This course will give you the confidence and techniques to seal the deal with ease and ensure a positive experience for your new residents.

Leadership & Management: Preparing for the Next Step
For experienced leasing agents ready to transition into supervisory or management roles, this course provides essential leadership and team management skills. Learn how to motivate and manage teams, while maintaining high levels of service and efficiency.

Why It’s Valuable: This course is perfect for agents who aspire to move into leadership roles. It provides the skills and knowledge needed to manage a team and take on supervisory responsibilities within a property management organization.

Ready to Grow Your Leasing Team?

Sign Up for a Prescheduled Session or Schedule a Private Session for Your Team!
Whether you’re an individual agent looking to sharpen your skills or a property management company seeking to train a team, we offer both group sessions and private workshops tailored to your needs.

Boost Your Team's Leasing Success with Our All-Inclusive 1-Day Workshop!

In just one day, we can bring your entire leasing team up to speed with best practices, advanced leasing techniques, and effective communication skills. Let us help you elevate your team’s ability to close deals and enhance customer satisfaction.